Friday, October 28, 2011

Things to ponder on Oct 28, 2011


- What will happen to the surviving children, IF this happen to someone you know?

- Are you financially prepared for this?

- How much is the Sum Assured of your life? How long do you think the money will last them?

- Do you know that saving RM5 a day can make a whole lot of difference to the future of the children?

- Find out more today @ 012-5601227

Saturday, September 17, 2011

Do u read the HIDDEN CLAUSES in your Policy Documents?



I just found out that under Annexure for IL Health Protector, Sec 6, Policy Conditions, Sub Sec 6.7. Renewability Privilege & Sub Sec 6.10. Portfolio Withdrawal Condition, GE reserves the right to cancel the portfolio as a whole if it decides to discontinue underwriting this insurance product.

In short, it means that whatever funky terms u purchase today might be withdrawn in the future. That's the fine prints u need to beware.

Isn't it that when we buy medical plan, we want the plan to be around and cover us until age 70, 80 or 100, and the terms and conditions to stay the same no matter what is the status of our health conditions by then?

We will definitely be more healthier today than 30 years down the road. But when our medical plan that we assumed will cover us until age 80, changed midway, or worst still, been withdrawn altogether, who will pay for our medical bills during our golden years?

A check at Prudential Policy Document revealed that, Prudential don't have such clauses that take advantages of it's clients.

Under Part 6: General Conditions for Annexure PRUhealth, Sub Sec A, Non-Cancellable. The Annexure is non-Cancellable by the Company except where there is fraud or any circumstance that renders the policy null and void, provided always that all premiums are duly paid AND that the Policy remains in force.

In summary, Prudential cannot withdraw the plan sold to us, nor can they change the terms or clauses in the Annexure as they like.

The purpose of bringing this up is so that u guys aware what u are getting yourself into when u got yourself a medical plan. Most never read the fine prints; while some don't really understand them after reading. Your Professional agents should be able to highlight to u above points and go through the policy document with u after the purchase.

Know your rights. U have 15 days cooling off period to read the policy document, and if u are unhappy with the terms and clauses, go back to the branch office to cancel your policy, u will get full refunds of your premiums.

READ the fine prints, so that one day, no one will scream, "Insurance is cheating me...!"

Monday, August 1, 2011

PRUlife ready - Specially launch to cater to the needs of GEN-Y aged 19 to 25...

Specially launch to cater to the needs of GEN-Y aged 19 to 25...







According to the Key Findings from Product Focus Group (Agents, Customers, and the Public)

The Preferred Product Features are:-
1) Medical Plan with LOWER Co-Insurance
2) Auto-Upgrade of Coverage at age 30 - 35
3) Life Stage Benefit
4) Gratitude to Parents: Income to Family upon Contingencies
5) Saving Plan with EARLIER Breakeven Years
6) GOals Achieving Benefits
7) Unemployment Benefits - to ease Financial Strain During Unemployment

BECAUSE of the Above Findings..
PRUDENTIAL proudly presents PRUlife ready.

Goal Achievement Benefit
Get Rewarded with RM500 for achieving either one of your goal in life:
  • Marriage
  • Childbirth
  • Buying House
  • Doubling of Salary
  • Travelling 10 Different Countries

Continuous Cover upon Involuntary Unemployment
With Attachment of PRUsaver*, your policy can be GUARANTEED to be kept inforce for 6 months or until you gets a new job, whichever is earlier. 

PRUlife Growth
A Plan that will Auto-Increase the Initial Basic Sum Assured (Death & TPD before age 70)with a fixed amount every 3 years start on 5th Rider Anniversary, for a total of 4 times. The increased sum assured will remain throughout the duration of the benefit.
  • 1 unit: RM5,000
  • 2 units: RM10,000
  • 3 units: RM15,000
  • Max units: 8 units
eg. Initial Sum Assured 20k, and the person attached 1 unit of PRUlife Growth.
On the 5th year, Basic Sum Assured increase from 20k to 25k; and on the 8th Year, from 25k increase to 30k; on the 11th Year, from 30k to 35k; and on the 14th Year, increase to 40k. The Sum Assured will remain as 40k throughout the remaining policy tenure.

PRUlife Income
Pays the sum assured as Yearly Income to the Family for 20 years when Life Assured dies.

PRUmedic Essential
  • Daily CASH benefit for Hospital Confinement
  • Pay DOUBLE cash benefit for ICU Confinement
  • Covers DAY SURGERY and EMERGENCY ACCIDENTAL TREATMENT
  • NO minimum CO-Insurance Amount
What's more?
  • NO Co-Insurance after TPD and Critical Illness claims is approved.
  • NO Co-Insurance for Treatment incurred in Malaysian Government Hospitals 

PRUlifestyle Saver
  • GUARANTEE your Capital with Potential to Earn More if hold until end of Payout Period...
  • All the upside for your capital, with none of the downside risks.
  • Steady in volatility.
  • As Annual Guaranteed Income for RETIREMENT PLANNING...

For more details, set up an appointment with 
PRUDENTIAL Professional Wealth Planner, Marvyn Choong, 012-5601227.

Friday, July 22, 2011

Private Healthcare Facilities and Services Act (PHFSA) 1998 and Regulations 2006

Private hospital bills

By Dr MILTON LUM  (complied from The Star - Sunday May 30, 2010)

Dr Milton Lum is Chairperson of the Commonwealth Medical Trust. This article provides general information only and is not intended to replace, dictate or define evaluation by a qualified doctor. The views expressed do not represent that of any organisation that the writer is associated with.


When looking at a hospital bill, be aware of the differences between doctors’ professional fees and private hospital charges, amongst other things.



THERE are many patients who seek healthcare in a private hospital. The patients, relatives, and their employers or insurers often have to make sense of the various items in a private hospital bill. This article provides information to assist in the interpretation of the intricacies of a private hospital bill.


It is vital to always remember that a private hospital bill has two components, i.e. the doctors’ professional fees and the hospital charges. A distinction has to be made between the doctors’ professional fees and the private hospital charges. This is important as the doctor is, not uncommonly, held responsible for the whole hospital bill because the doctor is symbolic of the healthcare system.


Doctors’ professional fees
The doctors’ professional fees include consultation fees, fees for ward visits, and procedure or operation fees. The professional fees are regulated by the Private Healthcare Facilities and Services Act (PHFSA) and its regulations. The fees in the 13th Schedule of the PHFSA Regulations are the maximum permitted.


The same Schedule stipulates that “When two procedures are performed through the same incision, the fee chargeable for the lesser procedure should not exceed 50% of the fee charged for the first procedure. When a repeat procedure is required, consequent to the first procedure, the fee chargeable for the second procedure should not exceed 50% of the first and when a third repeat procedure is required, the fee chargeable for the third procedure should not exceed 25% of the fee charged for the first procedure.”


The provisions in the 13th Schedule are of particular relevance in the event a patient has to have another procedure or operation should there be complications consequent to the initial procedure or operation.

Patients have a right to an itemised bill for the whole course of the treatment at the private hospital at no extra cost.


Complications are always a possibility whenever a procedure or operation is undertaken. No doctor who performs a procedure or operation can guarantee that no complications will arise, however simple the procedure or operation may appear to be.


Doctors’ professional fees may vary in different private hospitals and clinics and even within the same hospital and clinic. This is because the individual circumstances of each patient are different.


There are no fees prescribed for some of the newer procedures or operations in the PHFSA Regulations. In such situations, the patient will be informed of the professional fees involved.


Patients should not feel uncomfortable about asking the attending doctor(s), what the professional fees are, particularly if a procedure or operation has been recommended. The question should also include the professional fees that would be charged in the event a complication arises.


Any reduction of a doctor’s professional fees is a matter between the individual doctor and patient. Many doctors have waived part or all of their professional fees for patients who are financially not well off or who have incurred a bigger than anticipated hospital bill. Doctors do not publicise this fact because it may be construed as advertising, which is not permitted by the Malaysian Medical Council.


Hospital charges
Unlike doctors’ professional fees, the charges of private hospitals are unregulated, for reasons best known to those involved in the formulation of the PHFSA Regulations.


The private hospital charges include accommodation, laboratory, imaging, medication, labour ward, operating theatre, nursing, physiotherapy and other charges.


Accommodation charges vary in different private hospitals depending on whether it is room with more than two beds, double beds, single bed, or a suite. The choice of accommodation lies with the patient. It would be prudent to consider the duration of stay when deciding on accommodation as this may be factored in the charges for other services provided by the private hospital.


Laboratory charges vary in different private hospitals. Some hospitals do all laboratory tests within their premises while others out-source all or some laboratory tests. Some more complex tests are outsourced to laboratories within the country or even abroad.


Imaging investigations refer to x-rays, computerised tomography (CTs), ultrasound scans, magnetic resonance imaging (MRI). The majority of medical conditions require basic imaging investigations. Complex medical conditions, however, require more sophisticated imaging investigations. In short, not every patient requires a CT or MRI.


If complex laboratory tests and imaging are recommended, it would be prudent to ask the attending doctor(s) about its relevance to the patient’s management and the cost. There are some laboratory tests and imaging that may provide useful information but which do not impact on patient management decisions.


The medicines prescribed are either original compounds or generic ones. The former usually costs more than the latter. However, the price differential between them may not be substantial for many medicines. Doctors prefer original medicines in critical situations as its pharmacokinetics and pharmacodynamics are known, unlike many generics.


Pharmacokinetics refers to what the body does to the medicine administered, i.e. the mechanisms of absorption and distribution of the medicine, the rate at which its action begins, and the duration of its effect, the chemical changes to the medicine in the body, as well as the effects and routes of excretion of its metabolites. Pharmacodynamics refers to what the medicine does to the body.


The attending doctor(s) will advise on whether to continue taking medicines already prescribed for the long term. In general, they should continue to be taken, particularly medicines for high blood pressure, diabetes, high cholesterol, thromboembolism etc. One should be able to bring such medicines to the private hospital.


The charges for the labour ward and/or operating theatre include charges for monitoring, equipment, surgical or disposable items, and medical gases used. There is also a charge for the duration of usage of the labour ward and/or operating theatre.


Patients’ rights
The PHFSA stipulates that a private hospital has a legal obligation to make available, upon registration or admission, its policy statement stating its obligations to patients.


The PHFSA Regulations go on to state that patients have a right to be informed of the estimated charges that may be incurred prior to the initiation of care or treatment. The estimate would be based on an average patient with the same provisional diagnosis of the patient would incur. The patient also has a right to be informed of other unanticipated charges for services that are routine, usual and customary.


Patients have the right to be informed of the private hospital’s billing procedures prior to the initiation of care or treatment.


In addition, patients have a right to an itemised bill for the whole course of the treatment at the private hospital at no extra cost.


These legal provisions will enable patients to know what he or she has been charged for. 


Anyone who does not comply with these legal provisions will, upon conviction, can be fined an amount not exceeding RM10,000 or imprisoned for not more than three months or both.


The PHSFA Regulations also prescribe a patient grievance mechanism. If there is dissatisfaction with any matter in the private hospital, and this includes private hospital bills, a complaint can be submitted orally or in writing to the private hospital’s patient relations officer, doctor(s), nurse(s) or any healthcare professional of the private hospital.


The patient relations officer has to document all complaints and resolve the complaint within three working days. If she or he is unable to do so, the matter has to be referred to the licensee or person in charge of the private hospital, who shall investigate and provide a reply to the complainant within 10 working days.


The report shall include information to the complainant that if she or he considers the reply unsatisfactory, the matter can be referred, in writing, to the Director General of Health.


Exercising one’s rights
It would be prudent for a patient not to abdicate his or her rights but to exercise it from the time of entry to the time of exit from a private hospital.


Whenever admission, a procedure or operation is advised, one should ask the doctor the rationale for the recommendation. Any caring doctor would welcome such inquiries, as it is well documented that well informed patients have higher patient satisfaction rates than those less informed.


If there is any doubt, additional medical opinions can be sought, either at the same private hospital, another private hospital, or a public hospital. Medical opinions may differ as doctors have different approaches to management, depending on their experience, the facilities available at the private hospital, and their understanding of the patients’ preferences.


It is also important to remember that despite the technological advances, there are still uncertainties in the practice of medicine. It is advisable to ask the attending doctor for the reasons when a referral to another doctor is recommended.


Should a patient require hospitalisation, it would be advisable to ask at admission what the estimated hospital bill will be. One should also ask what the charges are for various services, particularly nursing services. The private hospital has a legal obligation to inform patient what is provided for each item that is to be charged and what is not.


One should always be wary of scam-like practices. For example, patients in one private hospital in the Klang Valley are persuaded by the hospital staff to part with their own medicines upon admission. The nurses subsequently serve patients’ their own medicines back to them. The patients are then charged for the so-called service!


The same private hospital has also set the amount that a ward or department charges its patients as a key performance indicator for its nursing sisters. This has led to unhealthy practices, e.g. patients being charged for nursing assistance when they go the toilet or when they press the call bell etc.


It is a patient’s right not to accede to scam-like or unhealthy practices. For example, one does not have to surrender to the staff of a private hospital the existing medicines that one already has, upon admission.


A useful tip is to request the private hospital to provide a daily update of the charges incurred. This will avoid any surprises when the final bill is presented. It will also serve notice that one is a discerning patient. If the amount has increased beyond one’s expectations, it would be prudent to request for an explanation, without delay. This is particularly so when the hospital stay is beyond that which is anticipated. The request can be made by the patient or his or her next of kin.


A word with the attending doctor(s) would be advisable if one is unable or unwilling to meet the rising hospital bill, which may occur because of complications or unanticipated events. In such situations, the attending doctor(s) has an obligation to make all efforts to arrange the transfer the patient to a public or less expensive private hospital.


When a private hospital bill is presented, it would be prudent to scrutinise it and ask for an itemised bill if the amount is more than that expected from the discussions prior to admission.


A discussion with the attending doctor(s) will clarify what investigations, imaging, procedure, or operation were carried out and whether particular items were used or prescribed.


All medicines have recommended retail prices. Whenever there is any doubt or dispute, a check with the local pharmacy will provide useful information on the reasonableness of the hospital’s pricing.


If the hospital charges for medicines are considered excessive, it is a patient’s right to request the attending doctor(s) to write a prescription for purchase of their medicines from a pharmacy.
Similarly, a check with other private laboratories will provide information on the usual charges for the various laboratory tests. Assistance may also be sought from the attending doctor(s) or one’s regular doctor to check on the reasonableness of charges for laboratory tests and imaging investigations.


Allegations about overcharging by private hospitals and their doctor(s) are not uncommon. The reasons for this include miscommunication, misperception, and overcharging.


If there is any indication that there is overcharging or the explanation provided by the private hospital or the attending doctor(s) is unsatisfactory, a report can be made. In the case of the private hospital, the report can be made to the Health Ministry; and in the case of the attending doctor(s), to the Malaysian Medical Council (MMC).


Both the Health Ministry and MMC have statutory authority to take action against the private hospital and doctor(s) respectively.


There have been occasional reports of private hospital staff refusing to release the body of a deceased patient from the mortuary until the hospital bill has been settled in full. Such conduct is considered unethical and any doctor involved in such activity may be the subject of disciplinary action.


Discounts
The question of discounts given by private hospitals to managed care organisations (MCOs), insurance companies, and corporate organisations crops up from time to time. The argument given is that since healthcare is considered a consumer service by some people, discounts could be given for volume, in the same way that discounts are given when bulk purchases of goods are made.


The press statement by the Director General of Health dated April 2, 2010, is of particular relevance. It states: “The Ministry would like to reaffirm that the practice of fee-splitting is a breach of the Private Healthcare Facilities and Services Act 1998 (Act 586) and its regulations. It is also unethical and is considered as a form of serious professional misconduct by the Malaysian Medical Council.


“Fee-splitting is defined under the Regulations of Act 586 as any form of kickbacks or arrangements made between practitioners, healthcare facilities, organisations, or individuals as an inducement to refer or receive a patient to or from another practitioner, healthcare facility, organisation, or individual. The term ‘organisation’ here includes any insurance company or corporate body.”


In short, patients’ interests cannot be traded like common goods sold in the supermarket. The fundamental question is: how much value should be placed on patients’ interests, i.e. how and to what extent discounts will benefit patients? Would the range of healthcare benefits of patients be increased? Would their premiums be adjusted downwards in subsequent year(s)? Is it acceptable for non-healthcare providers, whether they are MCOs, insurance companies or employers, to take a slice of the healthcare ringgit for its human resource and marketing expenditures, and provide dividends for their shareholders?


Be aware
There are two components of a private hospital bill, i.e. doctors’ professional fees and hospital charges. The former is regulated by law; the latter is unregulated.


Patients’ rights are already enshrined in the PHFSA and its regulations. There are specific sections in the PHFSA Regulations regarding private hospital bills and grievance mechanisms. It would be prudent for patients who seek treatment in private hospitals to be cognisant of their rights and to exercise it at all times.


A patient has a right to an itemised bill. There are various techniques that can be used to check on the reasonableness of a private hospital bill. If there is any indication of overcharging or the explanation provided by the private hospital or the attending doctor(s) is unsatisfactory, reports can be made to the Health Ministry and/or Malaysian Medical Council.
------------------------------------------------------------------------------------------------------------------------


In case you realized the fees stated in your itemized billing are not tally with the below stated maximum rates, pls contact Consumers Association of Penang (CAP) to help you escalate the issue.

Organisation Name: Consumers Association of Penang (CAP)
Address: 10 Jalan Masjid Negeri, 11600 Pulau Pinang
Telephone: +604 829 9511
Fax: +604 829 8109
Email: cap1@streamyx.com
Website: http://www.consumer.org.my
Main contact: Tuan Haji S.M. Mohd Idris



13th schedule
Private Healthcare Facilities & Services 1998 and Regulations 2006
PROFESSIONAL FEES


Procedure Fee
Adoption of 90% from maximum charges of 13th schedule of Private Healthcare Facilities & Services Regulation 2006 (PHFSA) rate.

Consultation Fees
The consultation within the range of 13th Schedule of PHFSA, charged at fixed rate. 

First A&E visit/initial consultation
During clinic hours
RM100
After clinic hours
- Before midnight
RM180
- After midnight
RM245

Outpatient visit /consultation
First visit/consultation
RM60-RM100

Follow up visit/consultation
RM35-RM60

Ward Visit
First Ward/initial visit (referred from MO)
During clinic hours
RM100
After clinic hours:
- Before midnight
RM180
- After midnight
RM245

First Consultation in ward (referred from other consultant)
During clinic hours
RM100
After clinic hours:
- Before midnight
RM150
- After midnight
RM245

Follow up ward visit
Week Days (2 visits per day)
RM 120 (RM60 per visit)
Rest day & Public Holidays
RM120
Night visit (called to see patient)
RM135

ICU/SCN Visit
Week Days
RM90
Rest day and Public Holidays
RM135
Night visit (called to see patient)
RM135


source: http://www.kpjselangor.kpjhealth.com.my 
Generated: 31 May, 2010, 08:00


Wednesday, July 20, 2011

Why buy Insurance for unborn child as early as 18 weeks into your pregnancy?




先天脑积水... Infantile Hydrocephalus...

Pediatric hydrocephalus affects one in every 500 live births, making it one of the most common developmental disabilities, more common than Down syndrome or deafness.
Source: http://en.wikipedia.org/wiki/Hydrocephalus

PRUmy Child
婴儿保单里的 PRUbest start 有特别保障这种先天疾病,在肚子里18个星期的婴儿就可以买。。
FYI, this Congenital condition is specially covered under PRUmy Child plan, with attaching PRUbest start rider, specially created by PRUDENTIAL for your unborn child as early as 18 weeks up until 35 weeks into your pregnancy and if you are between 18 – 45 years of age next birthday.. 

详情,参考:
For more info, refer:
http://www2.prudential.com.my/corp/prudential_en_my/solutions/child/PMCPESPBS.html
or contact MARVYN CHOONG 012-5601227

Tuesday, July 12, 2011

Insurance Returns are LOW


Common Belief:
Insurance Companies like to quote us high NON-GUARANTEED returns on their quotations and entices us to buy their plans... But in actual fact, the returns are very LOW...

First of all, Insurance Products are normally used as a Protection Tool.
In case you are planning to get yourself an endowment savings plan, then you must be very clear of the rationale of doing this. The main reason we would want an endowment savings plan is because of the certainty, capital protected nature, for retirement savings purposes, and finally, in the event that we are critically ill, insurance companies will continue to save on behalf of us.

If you are going after higher returns, then you should look at Unit Trust Funds, or Investment-linked Insurance Plan.

Hey, but my Unit Trust Consultant told me that PROTECTIONS and INVESTMENTS should not mixed together. So, should I just leave investment-linked plans behind if I solely want to invest?

For your kind information, PRUDENTIAL ASSURANCE (M) BERHAD are able to offer affordable insurance plans for the Malaysian market made possible by the introduction of Investment-linked plans in 1997. Premiums paid under Investment-linked plans are not burned. A pool of cash value was created through the investments for our insurance plans without us even noticing it. For those who have their Investment-linked Insurance Plans purchased in the 90s, their cash value would have ballooned and they are laughing all the way to the bank without understanding why. That is only for a mere span of roughly 10 years plus. They asked me, how come got so much even though they have made several hospitalization claims in the past 10 years.

My own plan was bought in Year 2000 April, monthly premium RM150, total cash value up to date is already more than 5 figures. Wow, it is as if, I get almost 70% of my premiums back. I was covered by PRUDENTIAL for nothing? I love you, PRUDENTIAL.

Now, of course we need to understand how the whole things work, and whether this stellar performance of the Investments is sustainable. In short, everyone would like to know how it works, and whether it will work for those of you who plan to join now. Will it be too late and missed the boat already?

First of all, for all Investment-linked Plans, the premiums paid by us are converted to UNITS. It operates similarly to Unit Trusts Fund (a.k.a. Mutual Funds), where it charges a one time sales charges of 5%-6%, and yearly management fees of 0.8%-1.5% regardless of whether the fund make or loss money. But, the returns for Investment-linked Funds are much more consistent and stable than Unit Trust Funds.

REASON?
Simple, let’s say, in the year 2005, you decided to invest into a Unit Trust Fund of your choice (FUND A). Then your Unit Trust Consultant will most probably advise you to invest monthly, instead of lump sum investment. He would have told you everything about the power of Dollar-Cost Averaging (DCA), which is rephrased to RCA (Ringgit-Cost Averaging) in Malaysia. Your investment value is closely related to how much units you have accumulates at the end of the day, as all money invested are converted to units, by referring to the unit price on the day that you invest. [To those of you who are not so well-verse with the term RCA, it simply means that since the market fluctuates monthly, it is better to invest monthly to take advantage of the low price in exchange for more units.]

So, heeding his advice, you decided to invest RM200 monthly into the fund. But so happen that there is a newly launch fund which offer free units, and lower sales charges of less than 5%, you decided to invest in the new fund (FUND B) instead. Then in the year 2007, market have reach its peak, will you withdraw your cash from the fund to take profits? Maybe yes, maybe no for some. Doesn’t matter. Will you continue to invest at the peak? Probably not. Suddenly, in the year 2008, market crash, will you still continue to invest the RM200 monthly? For majority, people will freak out and stop investing in 2008 although that is the best time to invest as the unit price have gone down and it is very very cheap. But most stop investing more money. What is making things worst, is when a lot of people not only stop plugging more money into the fund, they withdraw it. Let’s assume that the Fund Manager for FUND B is a fundamental long-term investor, and he had invested heavily to take advantage of the cheap market. But can he invest more when many of its Unit Holders are withdrawing? He might even be force to sell the shares at loss just to meet the withdrawing requirements of the Unit Trust Fund. Even if you have decided to continue invest the RM200 throughout the market low, you might face the uncertainty of losing more money because your Fund Manager are forced to sell at loss.

NOW, how is Investment-linked Fund different?

Everyone who bought an Investment-linked policy from PRUDENTIAL, will only have 3 non-shariah funds and 3 shariah-compliance funds to choose.

The funds are:
PRUlink Equity
PRUlink Managed
PRUlink Bond

PRUlink Dana Unggul
PRUlink Dana Urus
PRUlink Dana Aman

In fact, for PRUlink Managed, 70% are invested in PRUlink Equity and 30% goes back to PRUlink Bond. Same case for PRUlink Dana Urus which invest 70% back to PRUlink Dana Unggul and 30% into PRUlink Dana Aman. So, there are actually only 4 funds altogether, right?

When do we normally withdraw from our Investment-linked Insurance Plans?

We normally only withdraw our plans, either when we die, totally and permanently disabled, and when we are diagnosis with critical illnesses. Regardless of market directions, you still pay the premiums for your Insurance Plans, right? Will you cancel your Medical Insurance because the market has reached new height?

These are why Investment-linked funds are much more stable than Unit Trust funds in general. The demands are always consistent and keep growing because every now and then, people are buying PRUDENTIAL insurance and they are indirectly participating in above 4 funds. What about the supply then? Supply is already fixed and will only increase if there are demands. So, in short, with increasing steady demands, the units prices of the funds are definitely have only one direction, which is UP NORTH.

Are you sure that Life Insurance gives HIGH returns?
People always say that:
Insurance Companies like to quote us high NON-GUARANTEED returns on their quotations and entices us to buy their plans... But in actual fact, the returns are very LOW...

Well, you do not need to believe me. Go pick up a copy of July 2011 issued of PERSONAL MONEY magazine and look under the column of PRUDENTIAL PRUlink Equity Fund, you will be shock to find out that the 5 years average returns per annum is 12.57%. Now, who is misleading you with the statement that Life Insurance gives low returns?

Is 12.57% per annum for 5 years average consider as high?
Did I just explain that why the returns of Investment-linked are so stable and so…. HIGH?

Since PRUlink Equity launched in 1997 at unit price of RM1, it has never dip below that value even in the year 2008 when global market crash. I have no shares in company that sell or distribute PERSONAL MONEY, so for those of you who want to save a buck, you may view it for free at MPH, or borrow it from friends who bought the magazine, or alternatively, you may refer to www.bloomberg.com/apps/quote?ticker=PRLEQTY:MK for the latest price. Today it is hovering at the range of RM3.30 a unit.

Of course, past performance of the funds is not a guide to the future or likely performance of the funds, and it all depends on the investing experiences of the Fund Manager, and the market conditions.

Want to know how you may participate in this HIGH returns plan, contact me at 012-5601227 or email me at marvyncjj@gmail.com.

Saturday, July 9, 2011

What if your Policies are Purchased 5 to 10 years ago?


After flipping through various policy documents, and researching the different versions of Annexures for Critical Illnesses under PRUDENTIAL ASSURANCE (M) BERHAD, I came to a conclusion. There are altogether 3 versions of Annexure namely Annexure DFH, DFL, and the latest being DFN.

Annexure DFH was introduced much earlier than year 2000, but I have no record when the Annexure was finally replaced by Annexure DFL and DFN. Well, let's talk about the latest versions of Annexure DFL and DFN first. Many must be curious is there any differences? YES, I found out that the only difference between Annexure DFL & DFN is the numbering for item (20) Loss of Independent Existence and item (21) Loss of Speech. Everything else are exactly the same for arrangements, numbering and wordings.

I have attached a copy of the initial Annexure DFH for policies prior to year 2000 below. If you have gone through all the items below like myself and comparing it to the latest Annexure DFN (published in previous post), you would have noticed that there are significant differences in the wordings, descriptions, and items. For certain illnesses, it seems the wordings are more lenient and not so many details or qualifications listed. There are these so called gray area where you stand a chance to "fight" if you wish. I also noticed that the phrase "as is appropriate if applicable" was totally removed in the latest Annexure DFL & DFN altogether, unlike Annexure DFH which uses quite a number of them.


Now, many would have wonder why I wasted so much time finding the differences? Just for fun? 

The rational of finding the differences is to answer the question, should we increase the coverage in older policies, or should we purchase new policy with the newer Annexure DFN which comes with clearer but stricter definitions?

But wait a minute, isn't it if you add on the Critical Illness cover today, your coverage will follow the latest Annexure DFN? 

Yes, at first we also thought that if we add on the coverage for critical illness, be it in older policies or getting new policy, we will get the latest Annexure DFN, but NO. Upon confirming with company, it is confirmed that, if the extra coverage will follow old Annexure. 

So, should we add on to older policies (if you have one), or should we just get a new one? Or should we cancel off the old policy and consolidates all into new one?

To the first question, preferably to get new policy with latest Annexure DFN because the 36 types included did not overlap itself unlike the old one. 

To the 2nd question, like I mentioned in previous posting, never cancel an older policy just to get a new one. Agents who influenced you to do so can be sued. It was because older policies are generally cheaper than newer policies, as the age of entry are different. Furthermore, it is clearly stated that Critical Illnesses shall means any one of the following illnesses as defined separately hereunder occuring more than 30 days (60 days for Heart Attack, Coronary Artery Heart Disease or Cancer) after the Commencement Date of the Policy as specified in the Schedule or the date of any Revival of Benefit(s) or the date of any Endorsement of Benefit(s) secured under the Policy or the date issue of this Annexure whichever is latest. Anything less than the waiting period is considered PRE-EXISTING ILLNESS, and is not covered. So, you are advisable to get additional coverage under new policy.



(1) Heart Attack
The death of a portion of the heart muscle as a result of inadequate blood supply to the relevant area. The diagnosis in respect of this illness must be based on the meeting of all of the following criteria:
(i) a history of typical chest pain;
(ii) new electrocardiographic changes; and
(iii) elevation of the cardiac enzyme.

(2) Coronary Artery Disease Requiring Surgery
The undergoing of heart surgery to correct narrowing or blockage of one or more coronary arteries with bypass grafts in persons with limiting anginal symptoms, but excluding non-surgical techniques such as balloon angioplasty or laser relief of an obstruction.

(3) Stroke
Any cerebrovascular incident producing neurological sequelae lasting more than twenty four hours and including infarction of brain tissue, haemorrhage and embolisation from an extra-cranial source. There must be evidence of permanent neurological deficit.

(4) Cancer
A malignant tumour characterized by the uncontrolled growth and spread of malignant cells and the invasion of tissue. This includes leukaemia but excludes non-invasive cancers in situ, tumours in the presence of any Human Immunodeficiency Virus and any skin cancer other than malignant melanoma.

(5) Kidney Failure
End stage renel disease, due to whatever cause or causes, with the insured undergoing regular peritoneal dialysis or haemodialysis or having had renel transplantation.

(6) Paralysis
The complete and permanent loss of use of two or more limbs through paralysis.

(7) Major Organ Transplantation
The actual undergoing as a recipient of a transplant of a heart, heart and lung, liver, pancreas, kidney or bone marrow.

(8) Multiple Sclerosis
The unequivocal diagnosis by a consultant neurologist registered in Malaysia or Singapore confirming more than one episode of well-defined neurological deficit, with persisting signs of involvement of the optic nerves, brain stem and spinal cord together with impairment of co-ordination and motor and sensory function, with the Assured or the Life Assured (as is appropriate if applicable) not necessarily confined to a wheelchair.

(9) Fulminant Viral Hepatitis
A submassive to massive necrosis of the liver caused by the Hepatitis virus, leading precipitously to liver failure. The diagnostic in respect of this illness must be based on the meeting of all of the following criteria:
(i) a rapidly decreasing liver size;
(ii) necrosis involving entire lobules, leaving only a collapsed reticular framework;
(iii) rapidly degenerating liver functions tests; and
(iv) deepening jaundice.

Excluding however the diagnosis of this illness if such diagnosis is directly or indirectly caused by attempted suicide, poisoning, drug overdose and excessive alcohol ingestion.

(10) Pulmonary Arterial Hypertension
Primary pulmonary hypertension as established by clinical and laboratary investigations including cardiac catheterization.

(11) Coma
A state of unconsciousness with no reaction to external stimuli or internal needs, persisting continuously with the use of life support systems for a period of at least 96 hours and resulting in permanent neurological deficit.

(12) Blindness
A total, permanent and irrecoverable loss of all vision in both eyes.

(13) Heart Valve Surgery
The undergoing of open heart surgery to correct valvular abnormalities.

(14) Surgery To The Aorta
The undergoing of surgery to correct any narrowing, dissection or aneurysm of the thoracic and abdominal aorta.

(15) Alzheimer’s Disease
Deterioration or loss of intellectual capacity or abnormal behavior as evidenced by the clinical state and accepted standardized questionnaires or tests arising from Alzheimer’s Disease or irreversible organic degenerative disorders, excluding neurosis and psychiatric illness, resulting in significant reduction in mental and social functioning requiring the continuous supervision of the Assured or the Life Assured (as is appropriate where applicable).

(16) Deafness
Total and irreversible loss of hearing in both ears.

(17) Loss of Speech
Total and irrecoverable loss of the ability to speak due to physical damage to the vocal cord.

(18) Major Burns
Third degree burns covering at least 20% of the surface area of the Assured’s or the Life Assured’s body (as is appropriate where applicable).

(19) Terminal Illness
In the opinion of the medical specialist involved and subject to the acceptance of the Company’s appointed medical officer the advent of death is highly likely within 12 months.

(20) AIDS Due To Blood Transfusion
The Assured or the Life Assured (as is appropriate where applicable) being infected by Human Immunodeficiency Virus or Acquired Immune Deficiency Syndrome provided that:
(i) the infection is due to blood transfusion received in Malaysia after the commencement of the Policy;
(ii) the infected Assured or Life Assured (as is appropriate where applicable) is not a haemophiliac;
(iii) there is no known cure.

(21) Motor Neurone Disease
Motor neurone disease of unknown aetiology is characterized by progressive degeneration of corticospinal tracts and anterior horn cells or bulbar efferent neurons. These include spinal muscular atrophy, progressive bulbar palsy, amyotrophic lateral sclerosis and primary lateral sclerosis.

Claims shall only be admitted if the condition is confirmed by a consultant neurologist registered in Malaysia or Singapore as progressive and resulting in irreversible damage to the nervous system.

(22) Parkinson’s Disease
Slowly progressive degenerative disease of the central nervous system as a result of loss of pigment containing neurons of the brain.

Unequivocal diagnosis of Parkinson’s Disease must include the following conditions:
(i) cannot be controlled with medication;
(ii) shows signs of progressive impairment;
(iii) inability of the Assured or the Life Assured (as is appropriate where applicable) to  perform three or more of the following – bathing, dressing, using the lavatory, eating, ability to move in or out of bed or chair.

and must be made by a consultant neurologist registered in Malaysia or Singapore. Only idiopathic Parkinson’s Disease is covered. All other forms of Parkinsonism are excluded. 

(23) Chronic Liver Disease
End stage liver disease as evidenced by all of the following:
(i) permanent jaundice;
(ii) ascites;
(iii) encephalopathy.

Liver disease secondary to excessive alcohol ingestion, drug misuse or attempted suicide is excluded.

(24) Chronic Lung Disease
End stage lung disease including interstital lung disease requiring extensive and permanent oxygen therapy as well as a FEV1 test result of consistently less than one liter.

(25) Aplastic Anaemia
Bone marrow failure which results in anaemia, neutropenia and thrombocytopenia requiring treatment with at least one of the following:
(i) blood product transfusion;
(ii) marrow stimulating agents;
(iii) immunosuppressive agents;
(iv) bone marrow transplantation.

(26) Muscular Dystrophy
A hereditary muscular dystrophy confirmed by a consultant neurologist registered in Malaysia or Singapore resulting in the inability to perform without assistance three or more of the following – bathing, dressing, using the lavatory, eating, ability to move in or out of bed or chair.

(27) Poliomyelitis
Unequivocal diagnosis by a consultant neurologist registered in Malaysia or Singapore of infection by the polio virus leading to paralytic disease as evidenced by impaired motor function or respiratory weakness. Cases not involving paralysis will not be eligible for this benefit. Other causes of paralysis are specifically excluded.

(28) Bacterial Meningitis
Bacterial meningitis causing inflammation of the membranes of the brain or spinal cord resulting in permanent neurological deficit, the diagnosis to be confirmed by a consultant neurologist registered in Malaysia or Singapore.

(29) Benign Brain Tumor
A non-cancerous tumour in the brain. Cysts, granulomas, malformations in, or of, the arteries or veins of the brain, haematomas and tumours in the pituitary gland or spine are excluded.

(30) Encephalitis
Severe inflammation of brain substance which results in significant and permanent neurological sequelae as certified by a consultant neurologist registered in Malaysia or Singapore. Encephalitis as a result of HIV infection is excluded.

(31) Full Blown AIDS
Clinical manifestation of AIDS (Acquired Immune-deficiency Syndrome), which must be supported by the results of a positive HIV (Human Immuno-deficiency Virus) antibody test and a confirmatory Western Blot test. In addition, the diagnosis in respect of this illness must be based on the meeting of all of the following criteria at the time of the diagnosis:
(i) the Assured or the Life Assured (as is appropriate where applicable) must have a CD4 cell count of less than 200 and have evidence of opportunistic infection and/or AIDS related tumours; and
(ii) there is no known cure.

In the event of a claim except for PRUpayor, PRUspouse payor and PRUparent payor, 50% of all applicable Benefits (up to a maximum of RM500,000 on any one life under this and all other policies) payable in respect of this illness will be paid. The balance amount shall be payable on death, total permanent disability or the diagnosis of another Critical Illness whichever shall first occur.

(32) Other Serious Coronary Artery Disease
The narrowing of the lumen of at least three coronary arteries by a minimum of 75%, as proven by coronary arteriography carried out in Malaysia or Singapore, regardless of whether any form of coronary artery surgery has been performed.

(33) Brain Surgery
The actual undergoing of surgery to the brain under general anesthesia during which a craniotomy is performed. Brain surgery following an accident is excluded.

(34) Appalic Syndrome
Universal necrosis of the brain cortex, with the brainstem remaining intact. The definite diagnosis must be confirmed by a consultant neurologist registered in Malaysia or Singapore. The condition has to be medically documented for at least one month.

(35) Major Head Trauma
Accidental head injury resulting in cerebral damage (as demonstrated by modern scanning or imaging techniques and certified by a consultant neurologist registered in Malaysia or Singapore) leading to permanent functional impairment and the inability to perform without assistance of at least 3 of the following activities of daily living: - bathing, dressing, using the lavatory, eating, ability to move in or out of bed or chair.

(36) Loss of Limbs
A complete and permanent loss of use of two or more limbs. Loss of use must be established for a continuous period of at least six months and be supported by appropriate medical evidence confirmed by a consultant neurologist registered in Malaysia or Singapore.